Boost Your Grocery Store Sales on WhatsApp with Vepaar: The Ultimate Guide

BY Kajal Pandya,

How to Set Up and Grow Your Online Grocery Store with Vepaar

We all know that the grocery business has undergone a massive transformation in recent years. Customers now prefer the convenience of ordering online rather than visiting physical stores. If you’re looking to sell groceries online, the time to act is now.

With platforms like Vepaar, setting up an online grocery store has never been easier. From WhatsApp CRM integration to seamless payment processing, Vepaar provides all the tools needed to build a scalable, profitable grocery business.

Setting Up Your Online Grocery Store with Vepaar

1. Create Your Store in Minutes

Remember the days when launching an eCommerce for grocery business required technical expertise or a huge investment? 

With Vepaar, you can create a WhatsApp business store in just a few clicks. The setup process is simple—you start by adding your grocery items, setting their prices, and categorizing them for easy navigation. 

High-quality images and detailed descriptions ensure that your customers know exactly what they’re purchasing.

Inventory management is another major concern for grocery businesses, but Vepaar allows you to track stock levels effortlessly. 

You’ll always know when to restock, preventing disappointing out-of-stock situations for your customers. 

Plus, you can customize your store URL and branding to maintain a professional image that resonates with your customers.

Running promotions and setting minimum order values ensures profitability. Give offers promoting a “Buy 1 Get 1 Free” deal on staple products—this not only attracts customers but also increases their cart value.

Once your store is live, you can instantly start accepting orders, making your grocery business operational in no time.

With Vepaar you can also set a minimum cart Value this will encourage people to add more valued products to their cart.

2. Share Your Store Link on WhatsApp

Share Your Store Link on Whats App

Your customers are already using WhatsApp daily. Instead of relying on expensive advertising, simply share your grocery store link with potential buyers.

A quick message like, “Hey, check out our online store! Fresh groceries delivered to your doorstep: [yourstorelink.com]” can do wonders for engagement. Customers can browse, select products, and place orders through the provided link.

Unlike third-party marketplaces that charge hefty commissions, Vepaar ensures that you retain full control over your pricing and customer relationships. By integrating your store with WhatsApp, you create a seamless shopping experience that feels natural to your audience.

3. Optimize Your Store for Maximum Sales

A well-optimized online store translates to higher conversions. Your product images should be high-quality, your descriptions detailed yet concise, and your pricing competitive. 

Highlight bestsellers at the top of your store, ensuring they catch attention immediately.

Regularly updating stock ensures that customers don’t encounter frustrating “out of stock” notifications. 

Additionally, creating product bundles like a “Weekly Vegetable Pack” or “Breakfast Essentials Combo” encourages bulk purchases, increasing your average order value.

Leveraging WhatsApp CRM for Grocery Sales

1. Share Products via WhatsApp CRM Chrome Extension

Share Products Via Whats App Crm Chrome Extension

Vepaar’s WhatsApp CRM simplifies product sharing like never before. Instead of sending lengthy messages describing a product, you can now share individual product links directly in chats. 

When a customer inquires about a particular rice brand, you can instantly respond with its product link, making it easy for them to view, decide, and purchase.

The WhatsApp CRM Chrome Extension also helps track customer interactions, ensuring no query goes unanswered. 

A follow-up message, such as “Still interested in our fresh organic vegetables? Here’s a special discount just for you!” can significantly boost conversions.

2. Manage Customer Profiles and Follow-ups

Building a loyal customer base is essential for long-term success. Vepaar’s CRM lets you create detailed customer profiles, tracking their past purchases and preferences. 

By categorizing customers using tags—such as “Frequent Buyer” or “Prefers Organic”—you can personalize future interactions.

Automating follow-ups is another game-changer. A scheduled WhatsApp broadcast message reminding customers about restocking their essentials can lead to repeat purchases. 

For example, sending a message like “Running low on milk? Order now and get 10% off your next purchase!” makes the shopping process effortless.

3. Placing Orders on Behalf of Customers

Placing Orders on Behalf of Customers

Not all customers prefer self-service shopping. Some might still reach out via WhatsApp chat, asking you to place an order for them. 

Instead of manually noting down their requests, Vepaar lets you create orders on their behalf and send them an invoice instantly.

This feature is especially useful for elderly customers or those unfamiliar with online shopping. 

After confirming their order, you can generate a WhatsApp payment link, making it easy for them to complete the transaction.

You share a direct cart instead of sharing an invoice, let's say you are ordering for someone else then in that case just send them the cart link via WhatsApp and they can edit the cart and make payment as per their requirement.

4. Accepting Payments with Ease

Handling payments can be a hassle, but Vepaar ensures that every transaction is smooth. With multiple payment gateways, customers can pay via UPI, bank transfers, or digital wallets—giving them the flexibility they need.

For added convenience, WhatsApp checkout allows customers to complete their payments without leaving the chat. 

Transactions are automatically tracked within Vepaar’s dashboard, ensuring you have a clear record of your earnings. 

Automated payment reminders reduce the chances of missed payments.

5. Managing Orders and Deliveries Efficiently

Managing Orders and Deliveries Efficiently

A grocery business thrives on fast and reliable order fulfillment. With Vepaar, all incoming orders are displayed in one place, helping you track their status—from pending to completed.

Keeping customers informed about their order status prevents unnecessary inquiries. 

Sending automated order updates such as “Your order has been packed and is out for delivery!” improves transparency and builds trust. 

Real-time order tracking and scheduled deliveries further enhance the shopping experience, making customers more likely to return for future purchases.

Growing Your Online Grocery Business with Smart Strategies

1. Invest in Local Marketing

Promote your store in WhatsApp groups, partner with local influencers, and run targeted Facebook ads to reach potential customers in your area.

2. Offer Tier- Wise Pricing  

Encourage customers to become Loyal customers, set tier-wise pricing for the people who purchase weekly or monthly grocery deliveries and offer them exclusive discounts. 

3. Leverage Customer Reviews and Testimonials

Positive reviews drive sales. Ask satisfied customers to share testimonials and feature them on your store page. Offering a discount in exchange for a review can also boost engagement.

4. Optimize for Mobile Shopping

Ensure your store is mobile-friendly with a one-click purchasing option. Simplifying checkout reduces drop-offs and enhances conversions.

5. Expand Your Product Range

Consider offering niche grocery items, such as organic products, gluten-free snacks, or hygiene essentials, catering to specific customer preferences.

Why Choose Vepaar for Your Online Grocery Business?

Unlike traditional eCommerce platforms, Vepaar is built for simplicity and scalability. Its WhatsApp integration ensures you reach customers where they are most active.

From seamless payments to efficient order management, Vepaar provides everything you need to run a successful online grocery store.

Final Thoughts

If you’re looking to sell groceries online without technical complications, Vepaar is the best solution to get started.

With features like WhatsApp CRM, automated payments, and customer relationship management, your grocery business will thrive in the digital space.

Ready to grow your grocery business? Sign up with Vepaar now and make online grocery selling effortless!