How I Made $35K Using WhatsApp (And How You Can Too)

BY Mimansha Mistry,

Let me be honest: I didn't run paid ads, I didn't develop a slick app, and I didn't spend years learning to code. I simply used WhatsApp, some hustle, and a tool called Vepaar.

If you're an entrepreneur, a side hustler, or solopreneur and wondering how to make money online, this is not theory. This is what I exactly did and how you can also do it.

In 2021, I was operating a small physical store called Salt&Leaf that sold locally crafted wellness products, think cold-pressed oils, herbal teas, bath salts, and minimal skincare sets.

Salt&leaf Business

All were produced by my family members, with clean, chemical-free ingredients, for individuals who truly cared about what they placed on their bodies.

We didn't have hundreds of products or a huge warehouse, just 10 essentials. Every one of them had a story, a reason to be, and a loyal crowd that came back for more.In the beginning, most of our sales came from friends, family, and colleagues. But once that initial wave settled, our sales took a hit. That’s when we knew it was time to go online.

We were already using chat apps for orders, but selling on WhatsApp was a mess, because the majority of our customers were from whatsapp.

New customers got buried in Hi, is this available?

There was no system to keep up with orders. Just me scrolling up and down trying to recall who wanted what.

Half the time I forgot to keep up with the inquiries, I'd get a message a week later and think, Oh crap, they probably bought from somebody else.

I had no clue what was being sold, to whom, and why. My conversations were disconnected, and I knew I was losing sales.

I required something that would keep me organized without jeopardizing that human connection. As soon as I began to sound robotic by sending the same message to everyone, people would hesitate to respond.

I was viewing some random YouTube video, in search of how to sell on WhatsApp. I actually found something that struck me, Vepaar- It integrated with WhatsApp, not some new program I needed to get used to. It fit seamlessly into what I was already doing.

That night changed everything.

Tags allowed me to organize the chaos into clear categories: Negotiating, Ready to Pay, Ghosted.

I no longer lost track of who was who.

Sales funnels revealed to me where people fell off.

Fast responses made me seal deals without being spammy.

And the highlight? Customer profiles. No more Wait, what did you order again?

Now I had their order history, notes on them, and knew even their favorite emoji.

It was still personal, just without the anxiety.

For the first time, I felt like I had a legitimate business and not an underwater survival situation with DMs.

And let's be honest? I looked professional.

Here's precisely how I transitioned from barely surviving to reaching $35K in sales within 14 months:

Dashboard

My Full Proof Marketing Plan?

I made a WhatsApp link with Vepaar Store with an extremely easy offer:

Get 10% off your first order, chat with us.

They clicked. I got them directly into my WhatsApp. Boom lead captured.

When they messaged, they didn't receive a bot.

Customers got to chat with real people, see product images, and even listen to voice messages. This helped build trust quickly.

We used the Quick Replies feature a lot, which made it easy to answer many customers in less time.

With Vepaar, you can set up Quick Replies for common questions, so you can reply faster and make the conversation smoother.

Salt&leaf Whatsapp Crm

The system of tagging also enabled us to follow up on everyone and better yet, follow up on context.

Each Friday, we would build a targeted WhatsApp broadcast that was not only a mass message, but a fine-tuned, personal pitch that would convert.

We’d highlight our Weekend Bestsellers with Free Shipping, drop a subtle urgency play like Only 15 left in stock, or send out a Special Deal just for our repeat customers.

This time we precisely knew who had purchased last month, who had clicked but not converted, and who would probably buy again. With that knowledge, our messages hit home.

With Vepaar's Tagging feature, we were able to segment our WhatsApp contacts accurately and send highly relevant messages to exactly the right group at the right moment. The outcome? A click-through rate of more than 70%.

Here's how we did it.

Vepaar's CRM lets you assign Tags to customers based on behavior, interest, purchase history, or even interaction level. Rather than sending generic messages to all of them, we divided users into smart segments such as High Intent, Abandoned Cart, Returning Customers, or First-Time Visitors by utilizing these tags.

By linking Vepaar's CRM to the WhatsApp Business API, we established a bulk messaging process that only fired for contacts that had certain tags on them. That is to say, each individual on the receiving end received a message that came across as personalized, timely, and relevant. No spammy broadcasts here.

Broadcast Via API

Think about it:

A customer adds an item to the cart but fails to check out. 

A couple months later, after tagging them in the abandoned cart category they get this WhatsApp message: "Still thinking about it? Here's 10% off if you complete your order in the next hour."

That's the magic of precision targeting + real-time messaging.

And with analytics, we monitored opens, clicks, and responses improving every next campaign based on actual user behavior.

We didn't need Shopify. We didn't need WooCommerce.

Vepaar Store did everything, all within WhatsApp.

We listed our products on our online store, shared checkout links directly in the chat, and received payments online, all using Vepaar’s Share Checkout Cart on WhatsApp feature.

Salt&leaf Checkout

With Vepaar, you can send a checkout link to interested customers; they can ask quick questions if needed, and when ready, complete their purchase effortlessly. It’s easy, natural, and happens right where the conversation already is.

No redirects. No lost carts. No app-switching.

That's what made it work. That's what propelled us forward.

By month six, we were generating about $12,000/month in income.

70% of our orders came directly via WhatsApp.

Now if you're wondering how to manage returns or repeat orders smoothly using WhatsApp, this is where Vepaar's customer profile and tagging system did the heavy lifting. We knew exactly who bought what, when, and how often. So re-engaging them wasn’t guesswork, it was strategy.

Fast forward 14 months?  

We crossed $312,000 in total sales.  

No fancy website. No complicated funnels. Just WhatsApp, done right.

And customer satisfaction was tough because we were new to all this, but Vepaar sure made it a lot easier.

Let’s be honest, people don’t want to browse your store. They want fast answers, real interaction, and instant trust.

WhatsApp CRM gives you all three.

But without a system, it’s chaos. That’s where Vepaar comes in, it gives you the structure, without taking away the human part of selling.

Final Thoughts

Everyone is talking about new platforms, new ad strategies, and complicated funnels.But sometimes, all you need is one tool and a bit of consistency.

If you're wondering how to make money using WhatsApp, you’re in for some serious business. 

That’s what I did with Vepaar. And if I can turn chats into $35K, so can you. Check out Vepaar today to get started making your store in just 10 minutes.