Is your sales flow feeling a little stuck? Maybe you’re getting a good number of leads in, but have trouble turning them into deals. If that is you, you’re not alone.
Let's be honest: People are visiting your shop. Your store is getting noticed, and your products are seen. But no conversation rates are going high.
But here’s the truth: More traffic does not always mean more sales. May have lots of people in your store, but that doesn't always mean they will buy. The key is knowing how to turn those visits into actual sales.
I know that it is frustrating to see customers peruse your great selection of gifts and leave.
Many gift sellers do not know basic sales strategies that can help them close more deals.
That’s what this blog is here to help with.
Here, we'll walk you through of 10 smart strategies which will help you to close more deals. They aren’t advanced or technical in nature, we’ve put together practical tips you can implement today.
So, let’s dive in.
Why Gift Sellers Struggle to Close Deals Online?
Getting customers to your store is excellent. But at the end of the day, traffic, which is the base, isn’t what pays the bills; sales do.
The fact is, most people require a little nudge to go from “just looking” to “I want this!” And that’s what many online gift sellers hit.
First off, of trust issues, which is a large issue. Customers do not always feel secure in supporting a business they are not familiar with. According to the PwC 2024 Consumer Insights Survey, we see that 35% of shoppers don’t trust new stores.
They worry that they will get the wrong product, low-quality items, or even that they will be scammed. When in doubt, they will walk away without making a purchase. Also, many sellers ignore this point and do not use additional visual aids in sales.
Second we see that shopping behaviors of people are in continuous change. What may have worked for you last year may not work today. That’s very much true that you should be at the go out testing new strategies that are relevant to current shopping trends.
Even if you excel in customer interaction, question answering and product presentation that is not enough. There is a different set of skills for closing the deal.
A report out of Harvard Business which states that responding in an hour will increase your sales by 7 times. That is a great jump in performance, just in terms of speed of response!
So if you feel like you're doing everything right but still missing sales, the good news is this: with a few smart changes, you can fix it.
Let’s look at 10 easy strategies that can help you close more deals starting today.
Best Strategies That Helped Me Close More Deals with Vepaar
Let’s look at some of the best tried-and-tested strategies to help you close sales deals and increase your success rate.
1. Launch Early-Bird Offers
Let me tell you a secret: people love being the first to grab a good deal.
It’s that special feeling of “I got it before everyone else.” And you can use that to your advantage.
Before you drop a new gift hamper, tease it. Build a little hype. Tell your loyal customers they get early access — but only for a short time.
📲 Send a quick WhatsApp message or post it on Instagram:
“Our new Rakhi Gift Hamper drops Friday!
🎁 But we’re giving the first 20 customers early access + 10% OFF today only.
DM us ‘EARLY10’ to shop first!”
It makes people feel special. And it gets you those early sales that build momentum.
2. Use the “Now or Never” Trick
Sometimes, people like your product. But they take too long to decide.
They wait. They think. And then they forget.
So here’s a smart trick — make them feel they might miss out.
This is called "FOMO" — fear of missing out.
When people feel something might go away soon, they act faster.
You can say things like:
“Only 3 left!”
“Offer ends at midnight!”
“Selling fast!”
Example: You’re selling a “Birthday Surprise Box.📦 ”
Try posting this:
“🎉 Only 2 left! After this, it’s gone for the month. Want it? Order now!”
It makes them think, “I don’t want to miss it!”
It’s simple, honest, and effective.
But here’s the key: make sure you’ve already shown the value of your gift. Why it’s special. Why it’s worth buying. That way, when the urgency kicks in, they’re ready to act.
This combo—value + urgency—is what turns a maybe into a yes.
3. Add Custom Badges to Your Best Gifts
You know which products sell the most. Why not flaunt them?
When people scroll through your product catalog, they don’t know what’s popular. So help them out.
Add small badges or labels like:
“Best Seller”
“New Arrival”
“Customer Favorite”
“Top Pick”
It gives customers direction. And it builds trust. These tiny labels make your store feel more trustworthy and help shoppers decide faster.
4. Offer Gift Wrapping and Notes at Checkout
Gifts are all about making someone feel loved. Add an option at checkout for gift wrapping and custom notes.
A handwritten message or fancy wrap makes the gift extra special. And for buyers, it’s one less thing to worry about. This is where Vepaar’s store supports checkout add-ons, so you can easily include these options and charge a small fee if you want.
Example: You can say:
“Want us to wrap it up beautifully and add a personal note? Just ₹10 extra.”
People love this. Especially those sending gifts directly to friends or family. It saves them time and adds a personal touch, which means more value and better reviews for you.
5. Reach Customers on WhatsApp
We all know that WhatsApp is a great way to talk to people directly.
It feels personal. And it builds trust.
With Vepaar’s WhatsApp CRM, you can talk to your customers where they already are. It’s easy to set up. Just add the Vepaar Chrome extension.
Vepaar helps you keep everything organized. It syncs WhatsApp chats, tags your contacts, and saves notes and media in one place.
You can share product links, answer questions, and send order updates — all on WhatsApp.
📱 For example, If someone bought a “Tea Lover’s Gift Set,” send them a friendly message after a few weeks:
“Hi Meera! Hope you loved the tea gift set. We just launched a new ‘Chai Time Box’, you might like 😊 Want a sneak peek?”
It’s a simple message that keeps the conversation going.
This type of personal reach-out can encourage repeat sales. It helps build trust and makes buying easier.
6. Set Quick Responses
When you reply quickly, your customers feel valued. They know you care about their questions. And the faster you respond, the more likely you are to close the sale.
With Vepaar CRM’s Quick Reply feature, you can set up pre-written answers for common customer questions. This makes it easy to respond quickly and consistently every time.
You can assign each reply to a keyword. So, when a customer asks a specific question, your team can send the right message with just one click.
Examples of Quick Replies:
Greeting:
“Hi [Customer Name], thanks for reaching out! How can I help you today?”
Opening Hours:
“We’re open from [Opening Hours]. Can’t wait to help you!”
Delayed Response:
“Sorry for the delay! We’re catching up. How can I assist you?”
Refund Policy:
“You can return items within [Return Policy Period]. For more details, visit [Link].”
Product Availability:
“Good news! [Product Name] will be back in stock by [Date]. Let me know if you want to reserve one.”
Closing:
“Glad I could help! If you need anything else, feel free to ask.”
When you use these quick replies, you save time and respond faster. Customers get their answers right away, which makes them happy. Plus, it keeps everything consistent, so there’s no confusion about your answers.
With quick responses, you reduce waiting time, improve customer satisfaction, and increase the chance of making a sale.
7. Streamline Your Follow-Ups
Sometimes people ask about your product, but they don’t buy. That happens a lot, right?
Most of the time, they just need a small reminder.
With Vepaar’s WhatsApp CRM, you can set reminders to follow up on important conversations. These reminders help you stay on track and not forget about any potential sales.
What you can set reminders for:
- Lead Follow-ups: Reach out to customers who showed interest but didn’t buy.
- Event-Based Messages: Send birthday or anniversary greetings.
- Pending Actions: Remind yourself to send quotes, invoices, or schedule calls.
Example Follow-Up Message:
“Hey! 😊 Just checking in — are you still interested in the ‘Relax & Recharge Gift Box’? We only have 3 left!”
It’s short, friendly, and easy. No pressure, just a helpful nudge.
8. Simplify Payments to Seal the Deal
People love the easy. If your payment process is long or confusing, they’ll drop off fast.
Make it super smooth by offering:
- UPI
- GPay
- Paytm
- Razorpay
- Cash on Delivery (if possible)
Example message:
“Here’s your payment link for the Self-Care Box: [link] Once paid, we’ll ship it today!”
Even better — send a UPI QR code or payment button right inside WhatsApp.
No checkout pages. No confusion. Just one tap and done.
9. Use Vepaar Analytics to Know What’s Working
Want to know what’s selling and what’s not? Don’t guess—check the data!
With Vepaar’s analytics, you can easily identify your loyal customers and track their purchasing patterns. Your dashboard highlights frequent buyers, their preferred products, revenue trends, and the categories that keep them coming back.
This helps you focus on what’s working and fix what’s not.
For example, if clothing items are selling the most, you’ll see that on your dashboard. You can also spot busy days and use insights to promote popular items on WhatsApp.
Pro Tip: Check your analytics weekly to stock up on what sells well and adjust your promotions accordingly.
10. Run WhatsApp Polls to Get Feedback
People love giving opinions. Don’t guess what your customers want — ask them!
Polls are fun, fast, and super helpful. Plus, they build engagement.
📲 Send a message like:
“We’re planning our next gift box!
What would you like more?
🅰️ Coffee + Mug Combo
🅱️ Scented Candles + Cookies
Reply A or B!”
You’ll learn what people want before you spend time or money making it. This boosts engagement, builds relationships, and helps you create offers your audience wants.
Closing a deal is all about connection. Be genuine, respond quickly, and always follow up.
People love feeling heard, so listen to their needs and offer solutions they can't resist. A personal touch, like a quick message or special offer, can make all the difference. Keep it simple, friendly, and always show your customers you care.
Seal the Deal with Confidence
Closing a deal is all about timing, clear communication, and making your customers feel valued. The strategies we've shared will help you engage with customers, create urgency, and guide them to make a purchase.
Remember, people buy from those they trust. Stay friendly, be patient, and always follow up. With these techniques, you’ll not only close more deals but also build lasting relationships with your customers.
Use Vepaar to make the process easier. It helps you stay connected with customers and track what’s working. Ready to boost your sales? Try Vepaar today and start closing more deals!
